New Regulation on Electricity Bill Debt

A new regulation has been introduced on the electricity bill debt. EMRA announced the details on the subject.

According to the new regulation, if subscribers over the age of 65, disabled consumers, families of martyrs and veterans cannot pay their electricity debt, their electricity will not be cut for 3 months. The regulation change of the Energy Market Regulatory Authority (EMRA) entered into force after it was published in the Official Gazette. With the new regulation, a time requirement was changed for the residences of citizens over the age of 65, disabled people, families of martyrs and veterans. The electricity of the residence subscribed by the aforementioned persons cannot be cut for 3 months if the debt is not paid.   Time Limitation for Service Cutting Operations The new regulation will also include a time limitation for service cuts due to debt for all customers. Accordingly, the electricity cutting process can be done during working hours between Monday and Thursday. Cutting will not be possible on public holidays and one day before. Citizens who want to pay their debts will be offered the opportunity to pay in installments up to 4 months. EMRA President Mustafa Yilmaz advised subscribers to be informed the regulation by reading the published regulation.